SHIPPING & RETURNS

Shipping & Return Policy

We stand behind our products and value our customers.

Free shipping is offered on all orders to the contiguous U.S. (lower 48 states).

Our shipping department is open 5-days a week and we try our best to process & ship every order on the same day received.

We ship daily from distribution centers located in California & Georgia so most orders arrive within 2-3 business days. Holidays, weather, product availability & delivery location can sometimes cause delays. Large or heavy (over 150 pounds) items are shipped by truck and require a phone number to schedule delivery.

If you’re not happy with your purchase, we accept returns and exchanges within 30-days of delivery. Large or heavy (over 150 pounds) shipping returns can be accepted if the products are unused. The shipping cost will be at the customer's expense.

Additionally, most items are protected by a 90-day limited warranty against manufacturer defects.

Need more help?  We’d love to hear from you,

support@ashthorpe.com